Got Questions?
Frequently Asked Questions
What types of seeds do you sell?
We offer a wide range of seeds, including but not limited to, vegetable, fruit, flower, and herb seeds. Our collection is sourced from trusted suppliers and we ensure that all seeds are of high quality, ensuring a great harvest.
How do I place an order on your website?
Currently, we do not sell seeds directly through our website. To place an order, simply reach out to us via email at info@allenseeds.com. In your email, kindly include your seed preferences, the quantities you require, and any specific requirements you may have. Our team will respond promptly with the necessary details, including pricing, shipping options, and expected delivery times. Once you confirm your order, we will process it and keep you updated at each step of the way.
Do you ship internationally?
Yes, we offer international shipping. Shipping charges and delivery times will vary depending on your location. Please inquire via email for more details.
How can I ensure the seeds I ordered arrive safely?
To ensure your seeds arrive safely, we package all orders with care, using appropriate materials that protect them during transit. We work with reputable shipping carriers to deliver your order securely. If you’re concerned about the conditions of the seeds or the delivery process, please reach out to us immediately after placing your order, and we’ll provide additional guidance or special shipping requests. Additionally, we provide tracking information for all shipments so you can monitor the progress of your order and be prepared for its arrival.
What should I do if I receive the wrong seeds or damaged items?
We strive for the highest quality in our products, but if you receive the wrong seeds or damaged items, please contact us right away at info@allenseeds.com. Include a description of the issue, along with any photos if possible. We will review the situation and arrange for a return, exchange, or a replacement. Your satisfaction is our top priority, and we want to make things right. Our team will guide you through the process and ensure any mistakes are quickly resolved.